Why Heardat?

Specifically designed for the hearing health care practice with the following being the
MISSION

1
Enable the practice to provide an exceptional customer experience to clients.
WOW (Word of mouth) marketing has, is and will always be the best form of marketing. Not only is it regarded as branding but also lead generation. However, we totally understand that the administrative load takes up time, energy and money and one hardly find time to nurture each patient/client effectively. But thanks to Heardat’s vast variety of features you are able to work ON your business instead of IN your business by implementing automated target specific nurturing, minimizing administrative load and implementing a tried, tested and trusted system.
2
Carry your whole practice in one bag
WOW (Word of mouth) marketing has, is and will always be the best form of marketing. Not only is it regarded as branding but also lead generation. However, we totally understand that the administrative load takes up time, energy and money and one hardly find time to nurture each patient/client effectively. But thanks to Heardat’s vast variety of features you are able to work ON your business instead of IN your business by implementing automated target specific nurturing, minimizing administrative load and implementing a tried, tested and trusted system.
3
Let’s keep it a secret…
Aaah yes! The topic of information security. By grasping the frustration of spam callers, we are constantly upgrading our security protocols to ensure that every bit of information is encrypted and securely stored remotely. The patient details and other information will always remain the property of the client/practice and you may at any time request a bulk export of information. We are POPIA compliant and the system’s operations are in line with international standards when it comes to the protection of personal information.
4
Adjust your DNA
You want to be unique and perhaps different from the next hearing health care provider. Why? Because you want to provide your clientele with an edge. That little something that keeps them coming back to you. Heardat allows you REALLY customize all communication, the content and structure thereof! Like you embark on a journey with a patient, so do we. I assist you by advising and customizing your practice’s communication DNA so it meets your needs.
5
Twenty – Two – Twenty
Founder and CEO, Charl Bezuidenhout, who by the way, hates to be called boss nurtures the team on a daily basis. He constantly mentions that the only thing more important than exceptional service is family and the love and fear for God. We at Heardat are passionate about client service and we believe that each person that cross our path should have a fantastic customer experience! We just go beyond of what is expected because it makes us feel good, fulfilled and cheerful.

Thus, our promise:
• Twenty seconds max for any call to be answered.
• Two minutes max for feedback on a WhatsApp message.
• Twenty minutes max for response to an email.

Please test us in this and kindly provide feedback.
6
They call us Saffas!
“Ja nee…hulle weet nie wat ons weet nie”! (South African Proverb) Heardat is proudly South African and the concept of Heardat started out as an idea to provide better service whilst gaining control over one’s practice and the operations thereof. We are constantly improving and evolving to meet the needs of not only our clients but the industry as a whole. That obviously includes the end user which in most cases are the patient. Therefor we encourage and welcome constructive input from existing and prospective clients. Are humbled by the loyal support throughout the years.