Success Simplified

Why Heardat? The most affordable and customisable patient management system for the audiology practice. Yes, we are proudly South African. We are just built different.
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    DID YOU KNOW?
    • Designed specifically for and by hearing health care professionals.
    • Customisable to suit you and your practice’s individual need in more ways imaginable. Like it should be.
    • All patient data is securely stored on a secure cloud which allows you to access your data from any device with smart encryption parameters.
    • Affordable for any size practice thanks to custom rates.
    • Immediate Client Support is our Priority, Pride & Passion!
    • Regarded by users as an irreplaceable investment in any practice.

    95% Paperless
    Efficient | Effective | Affordable

    Integrated billing
    Orders
    Live Calendar
    Online Admission Form
    Automated appointment reminders
    Going paperless
    Automated patient management and nurturing
    Targeted Communication

    All patient data is stored on a 100% secure cloud.

    Because we at Heardat know that there is no greater priority for Healthcare Professionals than the safety and security of their data, and we at Heardat have responded to that accordingly in designing software that ultimately protects your data
    HOW DOES IT WORK?

    • Janah du Plessis

      This system is a game changer in the field of Audiology. A huge gap has finally been filled!

      Janah du Plessis
      Audiologist - Pretoria East
    • Yolande Bezuidenhout

      In today’s day & age with the challenges that our industry is facing – we need to change. Change our thinking and our approach. The one single thing that I feel that will continue to distinguish our profession from threatening business practices is our SERVICE and RELATIONSHIP with our patients. Heardat has made an enormous difference in our practice and we are seeing the positive response & feedback from patients. Since we started using the system, one of our audiologists has come up with the saying: “Heardat is alldat you needdat”! I totally agree! I would not go without it ever again!!

      Yolande Bezuidenhout
    • Lindi Le Roux (Audiologist)

      We started with a data base last year on excel. We had to send out reminders manually to our patients, this was so time consuming!!! Thanks to Heardat everything is automatic, saving us time and like we know, time is money and as an added bonus Heardat generates money by bringing back old patients for their yearly hearing test and upgrades on their hearing aids.

      Lindi Le Roux (Audiologist)
      Hear in Colour, Garsfontein
    • Eloise Moll

      Heardat provides you with easy access to your patients profiles, showing you exactly what type of accessories are needed, battery sizes and service/ warranty dates – making it easier for your receptionist in assisting patients with their needs. Heardat is creating a closer relationship between Audiologists and their patients.

      Eloise Moll
    • Lisa Calligaro

      We have really seen the benefit of using Heardat as our CRM system. We are able to connect with our patients easily and effectively and this adds to our relationship with them and greatly improves our service levels. Charl has been so helpful in setting up Heardat as well as being available for training, queries or implementing new ideas we have had!

      Lisa Calligaro
      Audiologist - Johannesburg South
    • Deirdre Ferreira

      Die Hear Clearly Groep het lank gesoek en geworstel om ‘n geskikte data- basis program te verkry , wat ten volle in ons unieke en verskillende behoeftes, voldoen. Vanaf die normale ontvangsdame , rekening afdeling,tot die direkteur, kan van Heardat informasie bekom, wat sy/haar behoefte bevredig.

      Die gemak waarmee data ONMIDDELLIK gedeel word tussen ons kamers ,wat wyd-en syd strek, maak dit ‘n groot plesier om mee te werk.

      Heardat is nie net nog ‘n data insamelings en verspreidings program nie! Dit laat toe dat ‘n maatskappy sy eie unieke boodskappe en kommunikasie kan sms of epos, wat die ontvanger daarvan laat vergeet, dat dit eintlik gerekenaariseerd is, en hulle die boodskap ontvang, asof dit ‘n persoonlik boodskap, vir hulself is.

      Ons kliente is oorsteld van vreugde met sulke eposse om hulle geluk te wens met hulle verjaarsdae , en antwoord daarop op terug, hoe hulle dit opreg waardeer, dat ons hulle, op hierdae onthou.

      Dit laat ‘n maatskappy weereens die waarde van kommunikasie besef, tussen homself en die klient ,en dit is juis hierdie eienskap van HEARDAT wat homself van ander data-basis inligtigings programme, onderskei.

      Baie dankie Heardat dat julle ALTYD bereid is, om die persoonlike behoeftes van die Hear Clearly Groep in julle program,te akkomodeer.

      Deirdre Ferreira
    • Luana Laubscher

      I'm so happy that the company decided to go the #Heardat route. The immediacy of the program is fantastic. As our branches are numerous and spread all over the Eastern Cape and Garden Route, the patient information is shared among the branches in a fast efficient manner. There are good security measures in place, and we know that our database is safe and secure.

      Furthermore, its a breeze to communicate with our patients, via email or sms, without having to use the telephone for people that struggle to hear effectively on mobile devices. Our accounts department finds the sms facility an enormous help. A return response is almost immediate, alleviating the necessity of repeated telephone calls to settle accounts. The delight shown by our patients who receive a birthday messages is an indication that Heardat provides the personal touch despite it being a computer generated message.

      The system is user-friendly, and should the need arise for assistance, the team at Heardat is available immediately

      Luana Laubscher
      Hear Clearly Group
    • Heardat has changed my practice dynamics and the effectiveness of my service to patients in a profound way. While I am seeing patients there is another automated system running in the background that keeps me in touch with other patients in my database. Patients appreciate the communication received: birthday messages, reminders of appointments, etc. Charl and his team are set on getting the details right. I love working with this hard-working team that provides excellent customer support. 5 stars, indeed!

      Naude Hearing Solutions, PE
    • Liszl Hopkins

      Thank you Heardat and the team for your wonderful support. As a new Practice so much pressure has been lifted when it comes to the work flow of appointments, appointment reminders, client information, etc. I believe my practice works better because of you.

      Liszl Hopkins
      Audiologist, Cape Town
    • Kelly Nathan

      Committed people who go the extra mile. Heardat has changed the way my practice runs and is a game-changer when it comes to integrated practice management; and patient contact and follow-ups.

      Kelly Nathan
      Audiologist, Jhb
    • Dr. Natalie Buttress

      Committed people who are always willing to help. We are in our early days with the system, at NB Hearing in Cape Town. Yet, we are already finding that it brings value to our workflow! Well worth the spend.

      Dr. Natalie Buttress
      Doctor of Audiology, Cape Town
    • Yolande vd Westhuizen (Audiologist)

      Heardat has changed our practice, the way we work, our efficiency, our patient returns, our overall patient journey has been greatly enhanced. I can't imagine NOT using Heardat - I don't know how I did it before!!

      The best part is that it's customizable to meet my practice needs just as I like to do things :-). Thanks Heardat - It's revolutionary!

      Yolande vd Westhuizen (Audiologist)
      Spectrum Hearing
    • Dr. Tami Mehl

      Heardat has totally changed the way we run our practice. The system is easy to use and the support staff are amazing to work with. Thank you Charl!! You go above and beyond in helping your clients achieve their full potential!

      Dr. Tami Mehl
      Doctor of Audiology, Bedfordview
    • Charlene Wallace (Receptionist)

      Customer service is excellent, with quick responses and efficient solutions. Would recommend Heardat to anyone.

      Charlene Wallace (Receptionist)
      Hear in Colour, Middelburg

    FEATURES

    Start your day by knowing exactly what is going on in your practice.
    Who’s birthday it is How many appointments Total patients Reminders Communications sent Services in progress One touch, easy access

    A summary of the patient’s details; see when the patient joined the practice, medical aid details, and last consultation details.

    With the various demographical portals, the system allows you to differentiate between profiles and the type of communication is adjusted accordingly.

    Enables the examiner to insert the details of the consultation performed on the patient. Also see a consultation history of the patient at one glance.

    Build a relationship with referring professionals by thanking them for them referrals. Assure them that you have their patient’s best interests in mind. Yes, all this is automated.

    View all hearing aid and accessories details linked to the patient. Book the devices and accessories in for repairs.

    Generate an insurance document for hearing aids & accessories which can immediately be sent to the patient.

    Book appointments for multiple users at multiple locations. Also see a short summary of the appointment details.